Last Updated: July 07, 2026

Thank you for choosing Care Mamas. We are committed to providing you with a smooth and transparent shopping experience. Please read our shipping policy carefully to understand how your orders are handled and delivered.

1. Order Processing Time

All orders are processed within [e.g., 1–3 business days] (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[e.g., 5–10 business days]	[e.g., Free / $5.00]
Express Shipping	[e.g., 2–4 business days]	[e.g., $15.00]

Delivery times are estimates and may vary based on your location and courier performance.

3. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your package's progress in real-time. Please allow [e.g., 24–48 hours] for the tracking information to update.

4. International Shipping

We currently ship to [List Countries/Regions or "Worldwide"].

• Customs & Duties: Please note that international orders may be subject to import duties, taxes, and fees, which are determined by the destination country's customs office. These charges are the responsibility of the customer.

5. Shipping Restrictions

• We do not ship to [e.g., P.O. boxes/specific remote regions].

• If we are unable to ship to your location, we will contact you via email as soon as possible.

6. Damaged or Lost Packages

We take great care in packaging your items to ensure they arrive safely. However, if your package arrives damaged or is lost in transit, please contact us at support@caremamas.com within [e.g., 7 days] of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

7. Address Accuracy

Please ensure that your shipping address is correct at checkout. Care Mamas is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please email us immediately at support@caremamas.com.

8. Questions?

If you have any further questions or require assistance, our support team is here to help!

• Email: support@caremamas.com

• Instagram: @care.mamas